IT IDOL Technologies LLP
Effective Date: 6 November, 2019
Last Updated: 6 November, 2026
1. Introduction
IT IDOL Technologies LLP (“IT IDOL Technologies”, “we”, “our”, or “us”) respects the privacy of individuals and organizations that visit our website, contact us, or engage with our business.
This Privacy Policy explains how we collect, use, store, disclose, and otherwise process personal information when you visit our website at https://itidoltechnologies.com, submit information through our website, communicate with our team, or participate in business-related interactions with us.
IT IDOL Technologies LLP is registered in India and operates through its headquarters in India and its US office in Dover, Delaware, United States. Both offices support business operations and client communications.
For the purposes of this Policy, references to “IT IDOL Technologies”, “we”, “our”, and “us” refer to IT IDOL Technologies LLP.
This Policy is intended to provide transparency about our information-handling practices and should be read together with our Terms and Conditions and any other applicable agreements or notices.
Where applicable law requires consent or another legal basis for processing personal information, we will rely on the relevant legal basis and provide any required notice or obtain consent.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through our website and general business interactions, including:
- Our official website and its pages.
- Contact forms, project enquiry forms, and demo request forms.
- Business enquiries and service-related requests.
- Sales discussions, consultations, meetings, and proposals.
- Client communications and business correspondence.
- Careers pages, job applications, and recruitment communications.
- Newsletters, marketing communications, and event registrations.
- Other direct interactions with IT IDOL Technologies in a business context.
This Policy does not replace the privacy policies, contractual terms, or data-processing agreements applicable to separately operated products, applications, or platforms, including iSales CRM and iPlan. Information processed through those products may be governed by their respective privacy policies and agreements.
Where we process personal information on behalf of a client as part of a software development project or other contracted service, the applicable client agreement and data-processing arrangements will govern our responsibilities for that processing. This Privacy Policy primarily describes information we process for our own website and business purposes.
3. Information We Collect
The information we collect depends on how you interact with us, the services you request, and the nature of our business relationship.
3.1 Personal and Contact Information
We may collect information such as:
- Full name.
- Business email address.
- Phone number.
- Job title and designation.
- Company or organization name.
- Business address and location.
- Professional profile information.
- Other contact details you voluntarily provide.
3.2 Business and Project Information
When you contact us about our services or a potential business engagement, we may collect:
- Project requirements and business objectives.
- Service interests and technical requirements.
- Estimated budgets and expected project timelines, where provided.
- Information about your organization and its operations.
- Documents, files, specifications, and other materials voluntarily shared with us.
- Information relating to proposals, consultations, meetings, and business discussions.
- Relevant contractual, administrative, and project-related information.
Please do not submit passwords, payment credentials, confidential client records, or sensitive information through general website enquiry forms unless specifically requested through an appropriate and secure channel.
3.3 Recruitment Information
If you apply for a position or submit your resume, we may collect:
- Resume or curriculum vitae.
- Contact information.
- Employment and educational history.
- Skills, qualifications, and professional experience.
- Portfolio links and work samples.
- Professional profiles and references, where provided.
- Other information relevant to evaluating your application.
3.4 Technical and Website Usage Information
When you visit our website, certain information may be collected automatically, depending on the technologies and services in use. This may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Operating system and device information.
- Referring website or traffic source.
- Pages visited and website interactions.
- Date, time, and duration of visits.
- General usage, diagnostic, and performance information.
This information may be collected through server logs, cookies, analytics tools, and similar technologies.
3.5 Communication Information
We may retain information contained in communications with us, including emails, enquiry submissions, telephone-related business records, meeting correspondence, feedback, and other communications, where reasonably necessary for business, operational, security, or legal purposes.
4. How We Collect Information
We may collect personal information through the following methods:
- Directly from you: When you complete website forms, submit an application, request information, contact our team, or voluntarily provide information.
- During business interactions: Through sales discussions, meetings, consultations, proposals, client communications, and contractual engagements.
- Automatically through our website: Through server logs, cookies, analytics tools, and similar technologies.
- From publicly available sources: Such as public professional profiles, business directories, company websites, and other publicly accessible business information, where permitted by law.
- Through service providers and business partners: Where they are legally permitted to share relevant information with us.
- Through your organization: When your employer, client, or authorized representative provides your information in connection with a business relationship.
We take reasonable steps to ensure that information collected is relevant to the purpose for which it is used.
5. How We Use Your Information
We process personal information for legitimate business, operational, contractual, and legal purposes, subject to applicable law.
5.1 Responding to Enquiries
We may use your information to:
- Respond to contact requests and business enquiries.
- Understand your project requirements.
- Schedule consultations, meetings, and demonstrations.
- Prepare proposals, estimates, and relevant business information.
- Communicate with prospective clients and business partners.
5.2 Managing Business Relationships
We may use information to:
- Manage client and prospective client relationships.
- Coordinate project discussions and requirements.
- Maintain relevant business records.
- Provide requested information and support.
- Manage contractual, administrative, and operational activities.
- Communicate about ongoing or potential business engagements.
5.3 Recruitment and Hiring
We may use recruitment information to:
- Review resumes and job applications.
- Evaluate qualifications and professional experience.
- Communicate with applicants.
- Coordinate interviews and recruitment activities.
- Maintain recruitment records.
- Consider applicants for suitable current or future opportunities, where permitted by law.
5.4 Website Operations and Improvement
We may process technical and usage information to:
- Operate and maintain our website.
- Understand website traffic and visitor interactions.
- Identify technical issues and improve website performance.
- Maintain website functionality and security.
- Detect suspicious activity and prevent misuse.
- Improve website content and user experience.
5.5 Marketing and Business Communications
Where permitted by applicable law, we may use business contact information to:
- Share company updates, newsletters, and announcements.
- Provide information about our services and capabilities.
- Communicate about relevant business opportunities.
- Invite you to webinars, events, or consultations.
- Conduct business development and marketing activities.
You may opt out of marketing communications at any time through the unsubscribe option, where available, or by contacting us.
Opting out of marketing communications will not prevent us from sending necessary administrative, contractual, security-related, or other non-promotional communications.
5.6 Security, Compliance, and Legal Purposes
We may process information to:
- Protect our website, systems, personnel, and business operations.
- Detect, investigate, and prevent fraud, misuse, unauthorized access, and security incidents.
- Comply with applicable legal and regulatory obligations.
- Enforce applicable agreements and policies.
- Establish, exercise, or defend legal claims.
- Protect the rights, property, and legitimate interests of IT IDOL Technologies and other relevant parties.
6. Legal Basis for Processing
Depending on the applicable privacy law and the nature of the processing, we may rely on one or more lawful grounds for processing personal information.
These may include:
- Consent: Where you have provided consent for a specified purpose.
- Contractual necessity: Where processing is necessary to enter into or perform an agreement or take steps requested by you before entering into an agreement.
- Legitimate interests: Where permitted by applicable law, processing is necessary for legitimate business purposes and does not override applicable individual rights.
- Legal obligations: Where processing is necessary to comply with applicable laws or lawful regulatory requirements.
- Other legally permitted grounds: Where applicable privacy legislation authorizes processing under another recognized legal basis.
The applicable legal basis depends on the purpose of processing, the nature of the information, and the laws governing the relevant interaction.
Where consent is relied upon, you may withdraw it subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
7. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality, understand visitor behavior, measure performance, and improve user experience.
These technologies may collect information such as browser details, device information, pages visited, traffic sources, and interaction patterns.
Depending on their purpose, cookies and similar technologies may include:
7.1 Essential Cookies
These support core website functionality, navigation, security, and other necessary features.
7.2 Analytics Cookies
These help us understand website traffic, visitor interactions, and website performance.
7.3 Preference Cookies
These may remember selected preferences and settings to improve your experience.
7.4 Marketing and Advertising Cookies
Where used, these may support advertising measurement, campaign analysis, and relevant marketing activities.
You can manage cookies through your browser settings and, where available, our website’s cookie preference controls.
Disabling certain cookies may affect website functionality. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
For additional information about the cookies used on our website, please refer to our Cookie Policy or cookie preference controls, where available.
8. Sharing and Disclosure of Information
IT IDOL Technologies does not sell personal information as a business model. We may, however, disclose or share personal information in limited circumstances where reasonably necessary for the purposes described in this Policy or otherwise permitted by applicable law.
8.1 Authorized Personnel
Relevant information may be accessed by authorized personnel working from our India headquarters or US office, where access is necessary for their assigned business, administrative, technical, or operational responsibilities.
Access is intended to be limited according to business requirements and applicable confidentiality obligations.
8.2 Service Providers and Vendors
We may engage third-party service providers to support our business operations. These may include providers of:
- Website hosting and infrastructure.
- Email and business communication services.
- Analytics and website performance tools.
- Customer relationship and business management systems.
- Recruitment and application management platforms.
- Security, backup, and technical support services.
- Document management and collaboration tools.
These providers may process information on our behalf to deliver their services. Where appropriate, we use contractual or other measures intended to require suitable confidentiality, security, and data-handling practices.
8.3 Business and Project Requirements
Where necessary, we may share relevant information with authorized consultants, professional advisers, contractors, or business partners involved in responding to an enquiry, delivering an agreed service, or managing a business engagement.
8.4 Legal Requirements and Protection of Rights
We may disclose information where we reasonably believe disclosure is necessary or legally required to:
- Comply with applicable laws, regulations, court orders, or lawful government requests.
- Protect the rights, property, safety, or security of IT IDOL Technologies, our clients, users, or other parties.
- Investigate suspected fraud, security incidents, or unlawful activities.
- Establish, exercise, or defend legal claims.
8.5 Business Transactions
If IT IDOL Technologies undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be disclosed or transferred as part of that transaction, subject to applicable legal requirements.
8.6 With Your Direction or Consent
We may share information when you specifically request or authorize us to do so, or where such sharing is otherwise permitted by applicable law.
9. International Data Transfers and Access
IT IDOL Technologies LLP operates through its headquarters in India and its US office in Dover, Delaware, United States.
Depending on the nature of your interaction with us, personal information may be accessed, transferred, or processed between these locations where necessary for business operations, client communications, service coordination, and other purposes described in this Policy.
Information may also be processed or stored in other countries where our authorized service providers, infrastructure providers, or business partners operate.
We intend to limit access to personal information to authorized personnel and service providers who require it for their assigned responsibilities.
Where applicable privacy laws impose requirements on international transfers or cross-border access to personal information, we will take the measures required by those laws.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including business operations, communications, contractual obligations, legal compliance, dispute resolution, and security requirements.
Retention periods may vary depending on:
- The nature and sensitivity of the information.
- The purpose for which it was collected.
- The duration of a business relationship or recruitment process.
- Applicable legal, regulatory, and contractual requirements.
- The need to maintain records for legitimate business purposes.
- The resolution of disputes, claims, or security-related matters.
When personal information is no longer required for its intended purpose or a lawful retention requirement, we will take reasonable steps to delete, anonymize, or securely dispose of it.
Certain information may remain in backup systems, archives, or records for a limited period after deletion from active systems, subject to applicable legal and operational requirements.
11. Data Security
IT IDOL Technologies takes reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
Depending on the nature of the information and the risks involved, these measures may include access restrictions, security monitoring, system safeguards, secure communication practices, backup procedures, and other appropriate controls.
Access to personal information is intended to be limited to authorized individuals who require it for legitimate business purposes.
However, no website, electronic communication method, storage system, or internet-based service can be guaranteed to be completely secure. Despite reasonable safeguards, information transmitted or stored electronically may be exposed to risks beyond our control.
Accordingly, we do not warrant or guarantee absolute security, uninterrupted availability, or the prevention of every possible security incident.
You should exercise reasonable care when sharing information online, protect your communication accounts and credentials, and avoid submitting sensitive or confidential information through general enquiry channels.
Nothing in this section limits any security, notification, or other obligation that cannot lawfully be excluded under applicable law.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services for your convenience or reference.
These third parties operate independently and may maintain their own privacy policies, terms, and data-handling practices.
IT IDOL Technologies does not control or assume responsibility for the privacy practices, content, availability, or security of external websites or services that we do not operate.
Your interactions with third-party websites and services are subject to their applicable terms and privacy policies. We encourage you to review those policies before providing personal information to third parties.
13. Your Privacy Rights and Choices
Depending on your location, the nature of our relationship with you, and the privacy laws applicable to the processing, you may have certain rights regarding your personal information.
These rights may include, where applicable:
- Requesting confirmation of whether we process your personal information.
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of personal information, subject to applicable legal exceptions.
- Requesting restriction of or objecting to certain processing activities.
- Withdrawing consent where processing is based on consent.
- Requesting a copy of certain information in a portable format, where applicable.
- Opting out of certain marketing communications or processing activities where required by law.
- Submitting a complaint to the relevant data protection authority, where applicable.
The availability and scope of these rights depend on the applicable law. Some rights may be subject to exceptions, conditions, or limitations.
13.1 Submitting a Privacy Request
To exercise an applicable privacy right, you may contact us using the details in the Contact Us section.
Please provide sufficient information to help us identify you and understand your request.
We may need to verify your identity or authority before processing a request. Where you submit a request on behalf of another individual, we may request evidence of your authority to act on their behalf.
We will review and respond to requests within the timeframes required by applicable law.
Where permitted by law, we may decline or limit a request if an applicable exception applies, if we are required to retain the information, or if fulfilling the request would adversely affect the rights of another person.
Where required, we will explain the reason for a refusal and provide information about available complaint or appeal procedures.
14. Children’s Privacy
Our website and general business services are intended primarily for businesses, professionals, and individuals acting in a professional or business capacity.
We do not knowingly seek to collect personal information directly from children through our website for general business purposes, except where specifically permitted by applicable law and supported by appropriate safeguards.
If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take appropriate steps in accordance with applicable law.
Parents or legal guardians who believe that a child has provided personal information to us may contact us so that we can review the matter.
15. Confidential and Sensitive Information
Please do not submit passwords, financial account credentials, government identification numbers, confidential client records, protected health information, or other highly sensitive information through general website forms or ordinary enquiry channels.
If a business engagement requires the exchange of confidential, sensitive, or regulated information, the parties should use an appropriate communication method and, where necessary, establish separate contractual, confidentiality, or data-processing arrangements.
Where IT IDOL Technologies processes personal information on behalf of a client, the relevant client agreement, confidentiality obligations, and data-processing arrangements will define the parties’ respective responsibilities.
Nothing in this section is intended to reduce any obligation that applies to us under a signed agreement or mandatory law.
16. Marketing Communications and Opt-Out
Where permitted by applicable law, we may send business-related communications, newsletters, service updates, event invitations, and other relevant information to individuals who have requested such information or with whom we may lawfully communicate.
You may opt out of promotional communications at any time by:
- Using the unsubscribe link included in the communication, where available.
- Following the opt-out instructions provided in the message.
- Contacting us through the privacy contact details provided below.
After receiving a valid opt-out request, we will take reasonable steps to stop sending the relevant promotional communications within the timeframe required by applicable law.
We may continue to send non-promotional communications that are necessary for contractual, administrative, security, legal, or operational purposes.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, service providers, or applicable legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date.
Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes that affect how personal information is processed.
Your continued use of our website after an updated Privacy Policy is published does not replace any consent or notice required by applicable law.
We encourage you to review this page periodically to remain informed about our privacy practices.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, you may contact us using the details below.
IT IDOL Technologies LLP
Registered Headquarters: India
United States Office: Dover, Delaware, United States
Website: https://itidoltechnologies.com
Privacy Contact Email: contact@itidoltechnologies.com
Registered Office Address: A-25 to 29, Pramukh Sannidhya, Abrama, Dharampur Road, Valsad – 396002, Gujarat
US Office Address: 8 The Green, Suite A, In the city of Dover, Delaware, Zip Code: 19901
Please include sufficient details in your request so that we can identify the relevant information and respond appropriately. We may request additional information to verify your identity or authority before acting on certain requests.