Digital Transformation in Construction Materials: A Terrazzo & Marble Case Study

Last Update on 21 November, 2025

|
Digital Transformation in Construction Materials: A Terrazzo & Marble Case Study | IT IDOL Technologies

Managing a supply chain that spans multiple states is challenging, especially when the business involves architectural materials, sustainability compliance, showroom-based selections, and precision-driven delivery workflows.

For companies supplying terrazzo, marble, quartz, and resin systems, operational coordination must be airtight, transparent, and responsive to constantly shifting project needs.

This was the landscape in which Terrazzo & Marble Supply Companies (T&M), a 100% employee-owned U.S. provider of premium surfacing materials, operated.

With 75+ years of industry experience and locations across Illinois, Michigan, Minnesota, and Wisconsin, the company needed a modern, unified digital platform to manage job details, architect contacts, material specifications, formulas, and project workflows at scale.

IT Idol Technologies collaborated with T&M to design and develop a full-stack .NET Web API and Angular platform, backed by SQL Server, to streamline job management and improve supply chain visibility across their multi-state operations.

What emerged is a system purpose-built for architectural workflows, bringing clarity, structure, and efficiency to every stage of material sourcing and delivery.

About the Client: Precision, Craftsmanship & Sustainability at the Core

T&M is one of the United States’ leading suppliers of natural stone, terrazzo, and resinous systems. Their catalog includes:

  • Marble
  • Granite
  • Quartz
  • Terrazzo (including poured-in-place systems)
  • Red List Free, low-emission resin systems

The company is well-known among architects and designers for its craftsmanship, customer-first approach, and sustainable material options. Whether serving healthcare, commercial, or residential projects, T&M’s operations depend on:

  • High-quality material choices
  • Sustainability compliance
  • Accurate inventory availability
  • Fast, location-based fulfillment
  • Clear communication between architects and internal teams

But these needs require a modern digital backbone, one capable of supporting project complexity, warehouse coordination, and real-time visibility.

The Challenge: Fragmented Information Slowing Down a Multi-State Supply Chain

T&M’s operational workflows involved constant communication between:

  • Architectural firms
  • Showroom teams
  • Warehouse managers
  • Sales representatives
  • Customer service teams

However, fragmented systems made it difficult to maintain accuracy and speed.

Key challenges included:

1. Distributed Job Information

Job details, including specifications, material choices, formulas, and project stages, were scattered across tools, emails, and manual notes.

2. No Unified View for Architect Contacts

Teams lacked a centralized system for storing architect details, communication logs, and project histories.

3. Manual Material Selection & Sustainability Validation

Architectural projects often required Red List Free or eco-responsible materials, but verifying options took time.

4. Location-Based Inventory Checks Were Not Digitally Managed

Since each warehouse held different stock, confirming material availability required manual coordination.

5. Limited Scalability for Growth

As T&M’s relationships with architects expanded, existing processes could not scale efficiently.

T&M needed a single platform that could unify their workflows without forcing their teams to adapt to generic, off-the-shelf systems.

Building the Solution: A Custom .NET Web API + Angular Platform Designed for Architectural Supply Chains

Building the Solution: A Custom .NET Web API + Angular Platform Designed for Architectural Supply Chains | IT IDOL Technologies

IT Idol Technologies developed a full-stack application tailored to T&M’s precise needs. Technologies included:

  • Backend: .NET Web API
  • Frontend: Angular
  • Database: SQL Server
  • Tools: GitHub for version control

The goal was clear: create a centralized platform that provides complete visibility into jobs, materials, contacts, and workflows, while supporting multi-state warehouse operations.

Key Functionalities Delivered

Key Functionalities Delivered | IT IDOL Technologies

1. Job Management Portal

A comprehensive portal where teams can:

  • View and manage job submissions from architectural firms
  • Track timelines, milestones, and overall project status
  • Retrieve product specifications, formulas, and material requirements
  • Review all job-related documentation in one place

This brought structure and accessibility to a traditionally fragmented workflow.

2. Architect Contact Directory

Built to streamline communication with design firms, the directory includes:

  • Secure storage of architect profiles
  • Project-based contact history
  • Notes and internal communication logs
  • Integrated messaging features (such as email triggers)

This elevated T&M’s client experience by centralizing all interactions.

3. Sustainability Filters for Material Selection

Sustainability is a priority for modern architectural firms, especially for healthcare and environmentally sensitive spaces.

The platform includes:

  • Red List Free filters
  • Low-emission material indicators
  • Sustainability-based recommendations

This ensures architects receive accurate, eco-compliant options without manual intervention.

4. Warehouse Coordination & Inventory Mapping

One of the most important capabilities developed was location-aware material management.

The system intelligently maps:

  • Material type
  • Local warehouse availability
  • Lead times
  • Optimal dispatch location

This ensures orders are fulfilled from the closest, most efficient warehouse, reducing delays and logistical complexity.

5. Angular-Based Responsive Frontend

The UI was built to be:

  • Fast and intuitive
  • Device responsive (desktop, tablet, mobile)
  • Designed for both internal and architect-facing use
  • Capable of displaying real-time updates

This clarity and usability improve adoption across teams.

6. Scalable Backend Infrastructure

The .NET Web API backend supports:

  • Role-based access controls (admin, sales, architect, warehouse)
  • Secure authentication
  • High-volume data processing
  • Future integrations and feature expansion

This ensures long-term stability as the business grows.

Impact on T&M’s Supply Chain & Operations

Impact on T&M’s Supply Chain & Operations | IT IDOL Technologies

The custom platform has transformed T&M’s nationwide operations across all fronts:

✔ End-to-End Transparency

Every project detail, from design specifications to fulfillment status, exists within one unified system.

✔ Faster Architectural Collaboration

Architects and sales teams now exchange information seamlessly with fewer follow-ups or lost details.

✔ Accurate Material Matching

Material availability, sustainability requirements, and warehouse mapping are now automated.

✔ Improved Delivery Precision

Dispatch coordination became faster and more reliable through location-based inventory checks.

✔ Elevated Customer Experience

Architects enjoy faster communication, clearer information, and better project visibility.

✔ Future-Ready Scalability

The platform supports expansion into new territories, material lines, or operational workflows.

This digital foundation strengthens T&M’s mission of delivering premium, sustainable surfacing materials with consistency and efficiency.

Conclusion

The modernization of Terrazzo & Marble Supply Companies’ operations highlights the real value of custom digital platforms in niche industries where off-the-shelf solutions fall short.

By unifying job management, architect communication, sustainability filtering, and warehouse coordination into one cohesive system, T&M now operates with greater clarity, speed, and reliability.

The full-stack .NET Web API and Angular solution designed by IT Idol Technologies reflects the company’s long-standing commitment to quality, sustainability, and service excellence.

With this digital foundation in place, T&M is positioned to continue supporting architectural firms with the precision, craftsmanship, and efficiency they are known for, now enhanced by a modern technology ecosystem.

TL;DR

A nationwide Terrazzo & Marble supplier needed a centralized digital platform to manage jobs, architect communication, material sustainability requirements, and warehouse inventory.

IT Idol Technologies built a custom .NET Web API + Angular solution that unified job data, integrated sustainability filters, improved warehouse coordination, and delivered transparent, scalable supply chain workflows for multi-state operations.

FAQ’s

1. What problem did the custom software solve for the supplier?

It centralized job management, architect communication, sustainability filters, and warehouse inventory mapping, reducing delays and improving operational efficiency.

2. Why was custom development necessary instead of off-the-shelf software?

T&M’s workflow, especially sustainability requirements and multi-state inventory mapping, needed tailored features not available in generic supply chain tools.

3. What technologies were used in the solution?

The platform was built using .NET Web API for the backend, Angular for the frontend, SQL Server for the database, and GitHub for version control.

4. How does the platform help architects?

It provides quick access to material specifications, sustainability filters, contact histories, and project statuses, improving collaboration.

5. What role do sustainability filters play?

They help architects choose Red List Free and eco-friendly materials without manual validation.

6. How does the system improve warehouse coordination?

It maps material availability by location, ensuring orders are fulfilled from the nearest warehouse to reduce delivery delays.

7. What operational areas benefit most from the platform?

Job tracking, architect communication, inventory visibility, material selection, and dispatch coordination.

8. Is the platform scalable for future expansion?

Yes. Its API-driven architecture supports new features, locations, materials, and workflows.

9. How does role-based access help internal teams?

It ensures that admins, sales, architects, and warehouse staff have access only to to the data relevant to their responsibilities.

10. What is the biggest long-term advantage of the custom system?

A unified, transparent, and efficient supply chain ecosystem that grows with the company.

Also Read: Data Visualization in Action: Redefining Enterprise Decision-Making through Intelligent Dashboards