Redefining Communication with AI-Powered Chat Interfaces
  • Category – Generative AI
  • Employees – 60+
  • Backend – Node(LLM)
  • Location – Mumbai, India
  • Frontend – Flutter
  • Tools – Attlasian, GitLab
About Client
Revolutionizing Language Processing with India's Premier Multilingual AI Chatbot

Ask QX is India’s answer to Large Language Models which are currently available for native English-speaking users only. It has neurologically trained algorithms in 100+ languages and is built on a hybrid model i.e.; 30% Large Language Model (LLM) and 70% Neural Network Architecture, setting a new benchmark in language comprehension and user interaction.

Requirement
Project Goals and Client Needs

The application must feature a chat interface for user interaction, employing natural language understanding techniques and integrating an AI model such as GPT for response generation. It should handle user feedback, errors, and escalation gracefully while tracking analytics for performance monitoring. Specific features for AskQx include push notifications and Adjust SDK implementation, while Hanooman requires UI design, API integration, and social account management. Key features include chat management functionalities, feedback submission, relevant suggestion systems, and customizable themes for an enhanced user experience, all aiming to redefine human-AI interaction and ensure seamless communication.

What we built for them
AI-Driven Chat Solutions with Advanced NLP

The chatbot application interacts with users through a chat interface. When a user sends a message, the application processes it using natural language understanding (NLU) techniques to determine intent and extract relevant information. This input is passed to an AI model, like GPT, which generates a response. The response is then returned to the user after any necessary post-processing to ensure quality. The application may collect user feedback to improve the AI model over time. It also handles errors by escalating issues to human agents or providing alternatives. Additionally, the application tracks metrics such as interaction count, response times, and user satisfaction to monitor and improve performance.

Key Features
Advanced Chat Management & Customization
  • Search and Filter :
      Users can easily search through their chat history and filter conversations based on various criteria such as date, sender, or keywords.
  • Integration with Third-party Services :
      Integrate with popular third-party services such as Google Drive, Dropbox, or Calendar to facilitate seamless file sharing, scheduling, and collaboration directly within the chat interface.
  • Multi-platform Sync :
      Ensure seamless synchronization of chats across multiple devices, allowing users to continue conversations from where they left off, irrespective of the device they are using.
  • Data Encryption and Privacy :
      Running banners notify partners about important announcements, notices, and disclaimers.
  • Rich Media Support :
      Enable users to share a wide range of multimedia content including images, videos, documents, and location information within chats.
  • Real-time Translation :
      Provide real-time translation capabilities to facilitate communication between users speaking different languages, enhancing inclusivity and accessibility.
  • Notification Customization :
      Offer users the ability to customize their notification preferences, allowing them to choose which chats they want to receive notifications for and how they want to be notified (e.g., sound, vibration, or silent).
  • Offline Messaging :
      Allow users to send messages even when offline, with the app automatically delivering them once the user comes back online, ensuring uninterrupted communication.
Outcome
Enhanced Human-AI Interaction with Seamless Assistance

AskQx’s products, AskQx and Hanooman, redefine human-AI interaction. They offer seamless chat interfaces powered by cutting-edge AI, ensuring efficient communication and personalized assistance. With robust error handling and social integration, users enjoy a smooth, engaging experience tailored to their needs.